Covid-19 information update
Ballantyne Endodontics is currently seeing patients on an emergency basis only. We will continue to update you on further changes.
February 15, 2021 UPDATE:
Dear Ballantyne Endodontics Patients,
We hope this message finds you in good health and spirits. Our country has been through a lot over the last year, and all of us are eager for a return to normalcy. Much has changed in our world, but Ballantyne Endodontics’ commitment to safety remains of paramount importance.
We have always focused our practice on infection control, and we are augmenting our already thorough protocols to exceed the recommendations of the American Dental Association, the Centers for Disease Control, and the Occupational and Safety Health Administration.
Our response to COVID-19 is both comprehensive and meticulous. Our doctors have worked diligently to enhance our facility and our procedures to provide additional safety to the exceptional care our patients have come to expect. Here are a few of the measures we have implemented:
- We have invested in state-of-the-art HEPA air filters by Surgically Clean Air. The Jade unit we use is a medical-grade air system that is one of the most advanced available today. You can learn more about these filters on our blog.
- Our entire team has participated in additional infection control training and supplemental ongoing training related to COVID-19.
- We have modified our scheduling to minimize the number of people entering our office at any given time. We ask that anyone accompanying you to your appointment wait outside the office during the appointment.
- We have added all of our patient intake forms to our already robust online form library. You can now complete consent forms and payment from the comfort and safety of your own home, thereby minimizing contact within our practice. We have in-office options available as well for patients who prefer it.
- We ask that all team members and patients take their temperature both the night before and the morning of their arrival at our office.
- Hand sanitizer has always and will continue to be readily available in our office, and we ask that all patients sanitize their hands before entering and exiting the operatories.
- We ask that all patients wear a mask to their appointment until they are seated in their private operatory.
- Our team will perform all a patient’s treatments and financial conversations in that patient’s own sanitized operatory.
- All internal doors will be propped open to minimize contact of surfaces. All common areas, including the front desk, will be sanitized every hour.
- Our team now uses upgraded personal protective equipment. Front office team members wear masks and gloves. Clinical team members wear gowns, masks (level 3, KN95, or N95, depending on the procedure), goggles, and face shields during procedures.
- All patients will be asked to perform a 60-second rinse with hydrogen peroxide, which has been shown to reduce the spread of the virus, prior to their procedure.
- We have always and will continue to use a rubber dam for our root canal procedures. Rubber dams have been shown to significantly reduce aerosols during dental procedures.
If you have any questions or concerns regarding our health and safety protocols, please don’t hesitate to reach out to one of our team members. Thank you for your trust and confidence in our practice. As always, Ballantyne Endodontics looks forward to making your root canal a positive experience!
The Team at Ballantyne Endodontics
IMPORTANT INFORMATION REGARDING COVID-19
We are diligent in protecting the health and safety of our patients and staff. Here is a list of the steps we are taking to make sure our team and patients are safe:
- We are waiving all cancellation fees and are rescheduling patients who exhibit cold, flu-like, and/or COVID-19 symptoms.
- We are asking all patients if they have traveled or been around those who have traveled recently.
- We are taking the temperature of all patients before they enter the office.
- We will always clean surfaces after each patient using Cavicide, a disinfectant/decontaminant commonly used in operating rooms.
- We will always cover each dental chair with a plastic liner and change after each patient’s appointment.
- We will always use masks, gloves, and eye protection.
- We will always wash our hands with soap and water thoroughly before seeing each patient as well as have patients do the same.
- We will always regularly wipe down bathrooms and the lobby area with Lysol and Clorox Bleach Wipes.
Symptoms of COVID-19 are flu-like, with varying degrees of severity. Individuals who are elderly and/or immunocompromised are among the most at risk of a severe infection.
To ensure your health and safety, and the health and safety of everyone at our practice, please reschedule your appointment if you or a member of your household has a cough, fever, and/or flu-like symptoms. In addition, please reschedule your appointment if you have traveled to any areas within the past 14 days that are at high risk for contracting the Coronavirus.
Thanks for your understanding and cooperation. Together, we can help keep everyone as safe and healthy as possible. If you have any questions or concerns, please contact our office, and one of our staff members will be more than happy to assist you.