New Patient Information

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Getting a root canal is probably not on your list of favorite activities…

But we’re committed to making your procedure a positive experience for you, from the get-go!

If you have questions or concerns we haven’t answered here, please contact us.

Here’s how to schedule your appointment.

We’re looking forward to meeting you!

Our practice is open Monday through Friday, from 8:00 am to 5:00 pm EST. We’ll do everything we can to get you scheduled quickly, and if you’re having an endodontic emergency, we may even be able to see you same day.

We know your time is valuable, so we’ll do our best to keep your wait to see the doctor short. We do offer emergency services, so some procedures may take longer than expected, but we’ll always keep you updated on our progress toward getting you in a chair.

We appreciate your patience and understanding!

Here’s the low-down of what to expect when you arrive.

Every visit is a little different… because every patient is different!

That’s why we’ll always start with a thorough consultation. We call this an “orientation consultation,” because we get oriented to you, your tooth, and your symptoms.

We’ll ask questions about what you’re experiencing and the history of your tooth to determine your best course of endodontic treatment. Plus, we’ll use our high-tech imaging technology—including x-rays and 3D Cone Beam technology—to help us get a clear picture of what’s happening inside your mouth.

Here are just a few of the topics we’ll cover during your orientation consultation:

  • What type of treatment you’ll need, and how long it will take.
  • Any existing dental issues that may affect treatment, such as crowns, posts, cracked teeth, and previous root canals.
  • Whether you’ll need to take antibiotics or other medications.
  • If we will need to contact your general physician to alter any current medications prior to treatment.
  • What costs you can expect, so you can make the decision that works best for you.

Our consultation will orient you with your upcoming procedure, and it will allow us to give you an accurate diagnos and recommend an appropriate treatment.

Most patients come back for a separate visit after their consultation to begin treatment, but if you have a high level of pain, we may go ahead and begin your treatment same-day.

To ensure your consultation proceeds as smoothly as possible, please prepare the following before your appointment:

  • Referral slip from your general dentist, as well as any applicable x-rays.
  • A list of medications you currently take.
  • All relevant dental insurance information and forms.
  • Any questions you have for us.

Important notes:

  • Please alert our office staff if you are pregnant; have health conditions that could cause surgical complications (e.g. diabetes, high blood pressure, artificial heart valves, artificial joints, rheumatic fever, etc.); or require medications or antibiotics prior to dental cleanings.
  • A parent or guardian must accompany all patients under the age of 18 at their consultation visit.
  • As proud participants of the North Carolina Controlled Substance Reporting System, we check each patient’s narcotic history during their consultation. This is simply to ensure your safety and appropriate medical treatment.