Patient Information


Thank you for your interest in Ballantyne Endodontics, a dental practice dedicated exclusively to endodontic care.

We hope that the information provided here answers many of your questions about endodontic treatment. If you would like additional information, please don’t hesitate to contact us at Charlotte Office Phone Number(704) 541-7017.




Ballantyne Endodontics is open Monday through Friday from 8:00 AM until 5:00 PM. We will schedule your appointment as promptly as possible. If you have pain or an emergency situation, every attempt will be made to see you that day.

We try our best to stay on schedule to minimize your waiting. Due to the fact that our practice provides emergency services, various circumstances may lengthen the time allocated for a procedure. We are diligent about keeping a timely schedule for our planned appointments. If it is necessary to make a same-day appointment, we will do our best to accommodate and advise of wait times. We appreciate your understanding and patience.

Please call (704) 541-7017 with any questions or to schedule an appointment.

First Visit

Your initial appointment will consist of a consultation explaining your diagnosis and treatment options. This consultation appointment is how we determine what your endodontic needs are. If the tooth has been previously root canal treated we will most likely obtain a 3D Cone Beam image of the tooth. Several other important items will be determined at this consultation visit such as, but not limited to: 

  • How complex is your treatment and how much time/visits will it take?
  • Will your tooth require 2 visits with an interim medicament?
  • Will you need an antibiotic prior to treatment?
  • Do we need to contact your physician/alter any current medications prior to treatment?
  • Are there existing dental issues that can affect treatment, such crowns, posts, cracked teeth, and previous root canal treatments?

Once we have determined what your needs are we will be able to appropriately schedule your treatment appointment. In some cases if your pain level dictates it we may start treatment the same day. 

NOTE: We participate in the North Carolina Controlled Substance Reporting System and every patient’s narcotic history will be checked.


Please assist us by providing the following information at the time of your consultation:

  • Your referral slip and any X-rays if applicable.
  • A list of medications you are presently taking.
  • If you have dental insurance, bring the necessary completed forms. This will save time and allow us to help you process any claims.

IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.

Please alert the office if you are pregnant, have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.) or require medication prior to dental cleanings (i.e antibiotics, for pre-med.)


If your previous dentist has taken recent x-rays (within 6-months), they may be helpful in determining your treatment. However, we are required to take pre-operative x-rays for every patient. These x-rays will be at a slightly different angulation than the ones taken from a general dentist and can provide us with additional information.

Why We Do An Evaluation